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Nils Van Den Steen is an incoming clinical professor of information technology and operations management. He holds a PhD in Business Economics from Ghent University in Belgium, where he also earned an MS in Business Engineering-Operations Management and a BS in Business Engineering. His research focuses on business process digitalization. He also serves as Associate Director for The Commercial Diplomacy Initiative. He came to Cox as a visiting professor in the fall of 2021 and has been in that role until now. Off-duty, he is an avid tabletop boardgame and role-playing gamer and Ghent University’s unofficial ambassador, championing its beauty at every opportunity.