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Request Process

• Always begin by consulting with the Academic Technology Services Director (ATSD) of your school to discuss needs—often, there might be existing solutions on campus to meet your needs!
• Work with your ATSD to gather the information necessary for the integration request:
  • Tool Name
  • Vendor Point of Contact, Website, Email Address, and Phone Number
  • A description of the tool and its use
  • Number of users impacted
  • Desired implementation semester
  • Tasks that must be completed outside of Canvas: creating student accounts, setting up and grading assignments
  • Need for student licenses to be purchased individually
  • Funding source for the integration
• Submit (this will create an IT Help Desk ticket for tracking)

The Approval Process

Diagram illustrating the approval process

• Work with your school's ATSD to make an initial review of the integration documentation from the (collect necessary data, submit request)
• OIT's Academic Technology Operations team will begin the coordination of the process:
• Evaluate the applicability of each step of the process
• Conduct evaluation of specifics of technical integration requirements
• Conduct internal OIT security review
• Determine the decision to implement or identify alternatives
• Communicate decision to ATSD and requestor

How long can I expect this review to take?

The full process can take 2 to 4 weeks from the initial request^*. Following the technical and security reviews, the installation will first take place in a testing environment to ensure the integration performs/behaves as expected without affecting other courses or integrated systems. This also allows additional departments time for a detailed evaluation if necessary. Following the full review process, the integration will be scheduled for deployment within the production environment.